Financial History Issue 115 (Fall 2015) | Page 39

Deluxe Corporation wasted no time in adapting, and by the early- to mid-1960s, Deluxe and its customers realized that MICR could be used for processing many different types of documents. New Products opened an operation in Roseville, Minnesota as a result of a request to process in excess of “20 million process control documents and loan coupon books.” In addition, Olson and his team found ways to use MICR to process savings and withdrawal tickets. By 1967, New Products was selling over $1 million in services and was increasing its commitment to research. As a result of new postal regulations regarding zip coding and presorting bulk mail, Rose leveraged Deluxe’s mail order expertise to pioneer a deal with the US Post Office. The deal allowed Deluxe to set up postal services inside the company so that “mail sacks bypassed local sorting operations, thus eliminating handling by the post office.” This helped with postage costs and sped up delivery to clients. Next, Deluxe created Fashion∙Chec covers, which catered to fashion conscious customers who wanted colors, textures and designs on their checkbook covers. Pictorial “Scenic Americana” checks soon followed. These checks increased the company’s income margin, and by 1969 sales were over $80 million with income of nearly $8 million. The country was dealing with inflation, stagnation and gasoline shortages in the 1970s, which also challenged Deluxe. Long a “one-product” company, Deluxe continued to stick to its knitting, opening Southern and Western plants. With three plants opened a year by 1979, Deluxe was running a total of 56 plants. The company began investing in new technology and created a number of new initiatives, such as Operation Easier, Project Prevalidation and the North Star Project, which developed the Deluxe Encoder Printer (DEP). This was an evolutionary process and included Troy Computer Products and Data Card Corp. By 1976, 64-year-old Rose moved toward retirement. Gene Olson became Deluxe’s fourth president and, in 1978, its CEO. Rose needed to talk Olson into taking the job, as he doubted his capability of running the company. However, Olson proved himself to be a good leader and was the first CEO to diversify the company. His first innovation was pre-inked Plateroom in the Deluxe Chicago plant. endorsement stamps, which added $1.4 million to sales. On April 25, 1980, Deluxe became a public company, as it was liste